Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how BE MED PT (“BE MED PT,” “we,” “us,” or “our”) collects, uses, and protects information when you visit bemedpt.com or get.bemedpt.com (together, the “Sites”), contact us, or buy our products. By using the Sites, you agree to the practices described in this policy.
1. Information We Collect
Information you provide to us. When you fill out a form on the Sites, such as a contact, inquiry, or product form, or subscribe to our emails, we collect the information you enter. This may include your name, email address, phone or WhatsApp number, and your message.
Optional questions about your concern. Some of our forms may ask you to select the general type of discomfort you are looking to relieve (for example, joint pain, back pain, muscle soreness, or post-surgery recovery). Answering these questions is optional. We use your answers only to respond to you and suggest the right product. We do not sell this information or use it for targeted advertising.
Order information. When you buy a product, we collect the information needed to complete your order, such as your name, shipping address, email address, phone number, and the products you purchased.
Payment information. Online payments are processed securely by our payment provider, Square. Your card or digital wallet details are entered directly with Square. We do not receive or store your full card number.
Information collected automatically. Like most websites, our servers and website tools may automatically record technical information such as your IP address, browser type, device type, the pages you visit, and the date and time of your visit. We also use cookies and similar technologies that are needed for the Sites to work properly, load quickly, and remember your settings.
Communications. If you email, call, or message us (including through WhatsApp), we receive the information you choose to share with us.
2. Health-Related Information
Our products are sold for general comfort and wellness. Please do not send us detailed medical records, diagnoses, insurance numbers, or other sensitive health information through our website forms, email, or chat. If you have a medical condition or questions about whether a product is right for you, please talk with your healthcare provider.
3. How We Use Your Information
- To respond to your questions and requests;
- To process, ship, and support your orders, including returns and our satisfaction guarantee;
- To send you emails you have subscribed to (you can unsubscribe at any time);
- To operate, maintain, secure, and improve the Sites;
- To comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell or rent your personal information. We share information only:
- With service providers that help us run our business, such as website hosting, email delivery, payment processing (Square), messaging (WhatsApp), and shipping carriers. They may use your information only to provide services to us;
- When required by law, or to protect the rights, property, or safety of BE MED PT, our customers, or others;
- In connection with a merger, sale, or transfer of all or part of our business.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
5. Third-Party Services and Links
The Sites include features and links provided by third parties, such as Square checkout, the WhatsApp chat and ordering button, Google Maps and Google Reviews, social media pages (Facebook, Instagram, and YouTube), a language translation tool, and an accessibility toolbar. When you use these services, their own privacy policies apply. We are not responsible for the privacy practices of third-party websites or services.
6. Cookies and Similar Technologies
We use cookies and your browser’s local storage for things like keeping the Sites running smoothly and remembering your accessibility and language preferences. You can set your browser to block or delete cookies. If you do, some parts of the Sites may not work as intended.
7. Email Communications
If you subscribe to our emails, you can unsubscribe at any time by using the unsubscribe option in our emails or by contacting us at info@bemedpt.com. We may still send you messages related to your orders.
8. Data Security
We use reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, such as completing orders and keeping required business records, or as required by law.
10. Children’s Privacy
The Sites and our products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Your Choices and Rights
You may ask us to access, correct, or delete the personal information you have provided to us, including your answers to optional questions about your concern, by contacting us using the details below. Depending on where you live, you may have additional rights under local law. We will respond as required by applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
BE MED PT
Miami, FL 33166
Email: info@bemedpt.com
Phone: (786) 359-4999